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About

Looking for general info about Awana? You're in the right place! Be sure to visit our Stories page to get inspired by what God is doing in lives around the world.

Reach Kids

Awana reaches kids where they're at and walks alongside them in their faith journey. Check out all our evangelism and discipleship resources here.

Change the World

Kids lives are transformed. Families become stronger and churches build community through active involvement in Awana. Check out our Stories page to see what God is doing in lives around the world. Partner with Awana missionaries in more than 100 countries to reach more kids with the gospel.

Equip Leaders

Look here for proven resources and relevant training to help shape leaders who impact their home, church and community for Christ.

Reach Kids

Awana reaches kids where they're at and walks alongside them in their faith journey. Check out all our evangelism and discipleship resources here.

About

Looking for general info about Awana Canada? You're in the right place! Be sure to visit our Stories page to get inspired by what God is doing in lives around the world.

Get Involved

Be a voice. Volunteer with a local missionary. Donate generously. Join our staff. Connect through social media. There are lots of ways to get involved in the work God is doing through Awana Canada!

Equip Leaders

Look here for proven resources and relevant training to help shape leaders who impact their home, church and community for Christ.

Change the World

Kids lives are transformed. Families become stronger and churches build community through active involvement in Awana. Check out our Stories page to see what God is doing in lives around the world. Partner with Awana Canada missionaries in more than 100 countries to reach more kids with the gospel.
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Awards Update

As many of you know - Awana began working with a new vendor for our major awards and although we placed the order for our awards last fall, we were informed that our vendor would not be able to deliver on the dates they promised. This resulted in a large number of backorders.

Good news! Over 100,000 awards have come in and were shipped out for the kids who have worked so hard this year in Awana! We want to thank all of you for your patience, understanding and grace.

There are still one or two awards that may backorder as we near the end of the ministry year so if you are placing an award order we have a process that prioritizes orders whenever possible to be shipped based on your award ceremony date.

So if your awards ceremony is between May 30 and the end of June, here is what you need to do. Please email our Customer Care team at customerservice@awana.org or call us at (866) 292-6227 and let us know your awards ceremony date, so if your award is backordered we will do our best to get them to you on the date you need them.

We also have downloadable certificates available to be used as a placeholder for the couple of awards that may backorder – so if needed, you can present your kids with something tangible during your ceremony. They are available on the store and website at awana.org/2017awards.

Again, we sincerely apologize for any problems this may create for your award ceremonies, and any disappointment this may cause to the kids we all care so deeply about. We are fully committed to raising our service levels to the point where each and every one of you receives what you need, when you need it…year in and year out.

Thank you for your commitment to the kids in your church and your community – we are praying for you and your kids. Thank you.

Awana exists to serve and strengthen the local church. Our ministry is committed to walking alongside the church, our greatest partner. We do everything we can to help [...] Read more [+]

Awana exists to serve and strengthen the local church. Our ministry is committed to walking alongside the church, our greatest partner. We do everything we can to help church succeed in reaching children and youth with the gospel and long-term discipleship.

To that end, and in an effort to keep our award costs low, the Awana Purchasing department regularly works with different vendors. Last year, we began working with a new vendor for our major awards. Although we placed the order for our awards last fall, we were recently informed that our vendor would not be able to deliver on the dates they promised. While we have been working with them to get this situation fixed as soon as possible, we are sorry to say that the awards will most likely arrive around the middle of May.

We love your kids and want them to receive the encouragement and praise they deserve for completing their books. When a problem like this arises, we take it very seriously! Please know we are doing everything we can to make sure your awards get to you as soon as possible.

If your awards ceremony is before May 15, please e-mail our Customer Care team at customerservice@awana.org or give us a call at (866) 292-6227 and give us your awards ceremony date, your customer number or order number. As we receive awards, we will do our best to expedite them based on date needed.

We also have downloadable certificates available to be used as a placeholder for the actual award so you can present your kids with something tangible during the Award Ceremony. The download links for each award are available on our Facebook page, as well as on awana.org/2017awards.

Many of you have extended grace in this very difficult situation, and have simply asked what we plan to do differently to ensure something like this never happens again.

Here are our plans going forward:

  1. We will be placing the order for next year’s awards for arrival in January.
  2. We will follow up with the vendor multiple times to ensure delivery as expected.
  3. If we encounter any delays, we will immediately communicate any concerns so you can plan accordingly.
  4. Finally, we are looking at new vendors and local vendors who we feel can better supply our needs and give us greater flexibility.

We sincerely apologize for the issues this has created for your award ceremonies, and for any disappointment this has caused to the kids we all care so deeply about. We are committed to raising our shipping service to the point where each and every one of you receive what you need when you need it … year in and year out.

Thank you for your dedication to the kids in your church and your community – we are praying for you and your kids. We truly appreciate you.

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